EXPLANATION TEXT ON THE PROCESSING OF PERSONAL DATA

Alpar Uluslararası Nakliyat Turizm ve Ticaret A.Ş. as (hereinafter referred to as Alpar Tourism), we pay utmost attention to the protection and security of your personal data. In this context, in accordance with the Law No. 6698 on the Protection of Personal Data (“Law”) and the relevant legislation, which is designed to protect the fundamental rights and freedoms of individuals, especially the privacy of private life, and to protect personal data, the ways of collecting your personal data, the purposes of processing, the legal reasons for processing and your rights. As the Data Controller, we would like to enlighten and inform you in the most transparent way.

Processing Purpose

Your personal data, in order to provide services by Alpar Turizm,

• Your ticketing and reservation information,
• Your Name, Surname, your phone number and your identity and passport information,
• Your travel and route information,
• Your ticketing and reservation details,
• Your information on billing and payment instruments,
• Your voice recordings collected through our call center,
• Your camera/video/photo recordings collected for security purposes,
• Your health data collected in order to fulfill our legal responsibilities regarding accidents,
• Your information about making payments and getting refunds,
• Your information regarding your personal interests,
• The information you have conveyed to our employees within the scope of your requests and complaints regarding products and services,
• Your information about your use of our website, mobile applications and other communication channels,
• For users of our website, visiting our website, including computer/hardware and connection information, page view statistics, traffic to and from the page, data about name data/advertising, IP addresses and standard web log information/standard weblog information, other information arising from your use of our services and your interaction with our content and advertisements;
• Carrying out the necessary operational activities within Alpar Turizm,
• Taking the necessary steps for making, implementing and realizing commercial decisions by Alpar Turizm,
• Ensuring the legal safety of the people with whom we have business relations and Alpar Tourism arising from these relations,
• It is processed in accordance with Articles 5 and 6 of the Law for the purpose of realizing the organizations organized by Alpar Turizm.

The Parties to which the Data is Transferred and the Purpose of Transfer

It can be transferred to cargo and logistics companies, law offices, software companies for complaint management and security, agencies, consultancy companies, social media channels, our group companies and our shareholders, business partners, suppliers, authorized public institutions and private individuals. Alpar Tourism may share your user information with Google and/or Facebook, Twitter, Instagram, Snapchat by using Google Customer Match and Facebook Custom Audiences services for advertising targeting purposes. Google Customer Matching service, Alpar Turizm’s advertising network of Google (for example, Search, It allows you to be reached by targeting via Gmail and YouTube) and to use your user information to see the marketing messages offered to you. Google users can control the ads they see on Google services, including Customer Match ads, in their Google ad settings. Here you can see in detail how to turn off the ad settings. Within the scope of Facebook Custom Audience service, Alpar Turizm may offer you advertisements and campaigns through Facebook and/or other applications owned by Facebook by targeting. Here you can see how you can change your advertising preferences in detail. Alpar Tourism website uses Google Analytics. The data we receive from Google Analytics enables us to optimize our website according to the preferences of our customers. This data, including your IP address, is hosted by Google on servers in the USA. For more information pleaseReview Google’s privacy policy  .
Our website uses cookies. “Cookie” is data that can be sent to your browser. Your browser may store cookies on your system in line with the options you have set. Cookies are based on your operating system, browser type, IP address, etc. collects information. Thus, the server on which our website is hosted can track your browser and the pages you have visited before, while cookies, for example, enable us to show you a service/product that you have previously added to your basket, on your next visits. In general, internet browsers are predefined to automatically accept cookies. Browsers can be set to block cookies or to alert the user when cookies are sent to the device. Since managing cookies differs from browser to browser, you can refer to the browser’s help menu for detailed information. You have the opportunity to accept or reject cookies by changing the settings in your internet browser. Please refer to your browser’s instructions to learn how to change your browser settings or delete cookies.

Processing Subject to Consent

In addition, if you give your consent, your personal information may be used for promotion, promotion, special campaign, advertisement, targeting, analysis, etc. It can be processed, stored and shared with Alpar Turizm, including third parties from whom services are received, the Company’s business partners and suppliers, legally authorized public institutions and organizations and private law legal entities.

Collection Method and Legal Reason

Your personal data can be collected by Alpar Turizm from all kinds of written, verbal, electronic media by automatic or non-automatic methods to be used for the purposes specified in the Clarification Text on the Processing of Personal Data. Your personal data can be processed and transferred for the personal data processing conditions and purposes specified in Articles 5 and 6 of the Law, and for the purposes specified in this Clarification Text on the Processing of Personal Data.

Retention Period of Personal Data

Alpar Turizm will keep the personal data for the period required by the purposes and the relevant legislation specified in the Clarification Text on the Processing of Personal Data. In addition, Alpar Turizm will be able to keep personal data in case of any dispute that may arise with the data owner, limited to the purpose of making the necessary defenses within the scope of the dispute, and during the statute of limitations determined in accordance with the relevant legislation.

Measures and Commitments Regarding Data Security

Alpar Tourism,

• personal data is not processed unlawfully,
• personal data is not unlawfully accessed and
• retention of personal data

undertakes to take the necessary technical and administrative measures to ensure the appropriate level of security and to carry out the necessary inspections. Alpar Turizm will not disclose the personal data it has obtained to anyone else in violation of the legal regulations regarding the Clarification Text on the Processing of Personal Data and will not use it for purposes other than processing.

Your Rights Under the Law

Pursuant to Article 11 of the Law, as data owners;

• Learning whether personal data is processed or not,
• If personal data has been processed, requesting information about it,
• Learning the purpose of processing personal data and whether they are used in accordance with its purpose,
• Knowing the third parties to whom personal data is transferred at home or abroad,
• Requesting correction of personal data in case of incomplete or incorrect processing and requesting notification of the transaction made within this scope to the third parties to whom the personal data has been transferred,
• Requesting the deletion or destruction of personal data in the event that the reasons requiring its processing have disappeared, although it has been processed in accordance with the provisions of the Law No. 6698 and other relevant laws, and requesting the notification of the transaction made within this scope to the third parties to whom the personal data has been transferred,
• Objecting to the emergence of a result against the person himself by analyzing the processed data exclusively through automated systems,
• You have the right to demand the compensation of the damage in case of loss due to unlawful processing of personal data.

You may submit your requests regarding your aforementioned rights, as personal data owners, in writing to the address “Büyük İstanbul Otogarı No: 95-96 Bayrampaşa / İSTANBUL” or, if any, via the e-mail address you have previously notified to Alpar Turizm and registered in Alpar Turizm systems. If it is sent to info@alparturizm.com.tr, it will be evaluated and finalized within 30 (thirty) days. In requests submitted by the Data Owner, the name, surname, signature if the application is in writing, TR identity number or nationality if foreign, passport number or identification number, if any, place of residence or business address for notification, e-mail address, if any, subject to notification, telephone and It is mandatory to have a fax number and the subject of the request. CD of the response to the application,

Changes in the Text

Alpar Turizm may change the provisions in this text at any time by publishing it. The provisions that Alpar Turizm has made come into force on the date of publication.